Training by Igor Ryzov focused on negotiation tools and conflict management. Topics covered: • Responding quickly and protecting your interests without creating conflict • Managing emotions and achieving desired decisions during difficult negotiations 80% of the training consists of real case studies and live negotiations. Ticket categories: Standard: • Seats in rows 7–14 • Training materials • Coffee break • Personalized certificate Business: • Seats in rows 2–6 • Training materials • Coffee break • Personalized certificate • Lunch • Author’s book • Separate registration desk VIP: • First-row seat • Training materials • Coffee break • Personalized certificate • Lunch with Igor Ryzov • Author’s book • Separate registration desk