Privacy Policy

Introduction

Esora ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we handle information when you use our mobile application and website.

Information We Collect

We collect only the information needed to provide the app (including optional account features), keep it secure, and improve it.

• Account information (if you sign in): when you sign in with Apple or Google, we create an account and store your user ID, and may store your email address and name if provided by your sign-in provider.
• Saved activity (if you use account features): bookmarks, followed sources, and other preferences you save to sync across devices.
• Usage analytics: we use Mixpanel to understand how features are used (for example: screen views, searches, and interactions).
• Diagnostics: our mobile app uses Sentry for crash reporting and performance diagnostics.
• Technical data: like IP address and basic request logs for security, abuse prevention, and debugging.

How the App Works

Esora aggregates publicly available events from the web. We display this information to help you discover events in your city. All event data comes from public sources.

How We Use Information

• Provide sign-in and sync features across your devices
• Operate, maintain, and improve the app
• Detect and prevent abuse, fraud, and security issues
• Respond to support requests and feedback you send us

Sharing and Third Parties

We use third-party service providers to help us run the app (for example: authentication, analytics, and crash reporting). These providers process data on our behalf:

• Firebase (authentication)
• Mixpanel (analytics)
• Sentry (crash reporting)

For more information about Mixpanel, see their privacy policy.

Data Retention and Deletion

We keep account data and saved activity for as long as you maintain an account. You can delete your account in the app settings, which removes your account and saved data from our systems. We may retain limited technical logs for a short period for security and operational purposes.

Children's Privacy

Our app is not intended for children under 13, and we do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.